Refund Policy
We offer a full refund within 14 days of purchase, no questions asked. If Pad Oil isn’t right for you, email us and we’ll process your refund promptly.
14-Day Money-Back Guarantee
If you buy Pad Oil and are not satisfied for any reason, you may request a full refund within 14 days of the date of purchase. We don’t need an explanation. Email hello@padoil.com with your licence key (it starts with txn_) or the email address you used at purchase, and we will issue a refund.
How Refunds Work
Pad Oil is sold by YULA Development LLC through Paddle, who acts as our merchant of record. Refunds are processed by Paddle and usually appear on your original payment method within 5–10 business days, depending on your bank or card issuer. Your licence key stops working once the refund goes through.
After 14 Days
Refund requests made more than 14 days after purchase are considered case by case, by email. We will always try to do right by our customers. If a technical problem is stopping you from using Pad Oil, please contact us first and we will do our best to fix it.
How to Request a Refund
Email hello@padoil.com with your licence key or the email address used at purchase. We will respond within one business day.
Contact
Questions about our refund policy? Email us at hello@padoil.com.